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Solution Files · Trade Service

DTC & Fault Code Solution Files

A diagnostic trouble code (DTC) is logged when the ECU detects a fault in a monitored circuit or function. A DTC solution file switches off monitoring of specific codes in the ECU software, for example where hardware has been removed or changed on a competition or export vehicle and that work is lawful for its intended use.

Our DTC solution files are developed from the original read you supply. You tell us exactly which codes are needed, and we confirm whether they can be addressed on that ECU.

Use It For The Right Reason

Switching off a code hides a fault; it does not fix it. If a code is caused by a genuine failure, such as a faulty sensor or wiring, repair it first. Codes relating to safety systems, such as brakes, airbags or steering, should never be disabled.

What To Send

  • The original, unmodified ECU read (full read where your tool supports it)
  • Vehicle make, model, engine code and year
  • ECU type and software version where known
  • The tool and read method used (master or slave, bench or OBD)
  • The exact solution required and any related fault codes
  • The exact DTCs, in P-code format, as read by your diagnostic tool
  • The reason the codes are present (for example hardware removed)

Compatibility

Whether a DTC can be switched off depends on the ECU, its software and how the code is linked to other functions. Some codes are also stored or monitored by other modules, which a single engine ECU file cannot change. Compatibility is confirmed per file.

Limitations

  • Not every code can be switched off on every ECU
  • Codes logged by other modules may remain
  • Emissions-related codes affect emissions testing and road legality
  • Safety-system codes should never be disabled

Pricing

Trade prices are shown in the customer portal once you register. Supported delete options are included in the file price and there is no minimum order. Where a solution can be combined with a Stage 1 or Stage 2 calibration on the same ECU, it can be requested in the same file.

Service Terms At A Glance

Pay per file

No subscription. Trade prices are shown in the customer portal.

Deletes included

Supported delete options are included in the price.

Custom calibration

Files are developed from the original file you supply.

15 min manual

Most manually processed files are returned within 15 minutes during standard manual service hours.

24/7 automated

The automated file service runs 24/7 for supported files, including evenings, weekends and holidays.

Master & Slave

Master and Slave tool support, subject to compatibility.

No minimum order

Order a single file or many. No volume commitment.

Worldwide

Digital delivery to tuners and workshops worldwide.

Frequently Asked Questions

Which fault codes can be switched off?
It depends on the ECU and software. Send the exact codes with your read and support will confirm what can be addressed.
Will this fix the fault?
No. A DTC file stops the ECU reporting a specific code. Any genuine mechanical or electrical fault should be repaired.
Can DTC removal be added to another file?
Yes. Where supported, specific codes can be included with a Stage 1, Stage 2 or other solution file.

Related

Register For Trade File Service

Open a trade account on the customer portal to upload files and see trade prices. Supported deletes included, no minimum order.