Register or log in to the customer portal to see trade prices. Supported delete options are included.
Register for Trade File Service Portal Log InContact SupportIncluded
- Custom calibration developed from your original file
- Supported delete options in the same file
- Master and Slave tool support, subject to compatibility
- Delivery through the customer portal
- Support during working hours
Not Covered
- WinOLS projects bought with EVC credits (priced separately inside WinOLS)
- Solutions that cannot be supported for the specific ECU or software
Turnaround And Hours
Manual processing
Most manually processed files are returned within 15 minutes during standard manual service hours. Standard manual file service: Monday to Friday, 09:00–17:00 UK time. We are often available later into the evening, and out-of-hours requests can be accommodated by prior arrangement.
Automated service
The automated file service runs 24/7 for supported files, including evenings, weekends and holidays.
Turnaround is a typical figure, not a guarantee. Complex or unusual requests can take longer, and out-of-hours manual work is by prior arrangement. Availability depends on the vehicle, ECU, software version and tool used. Support is confirmed per file.
Frequently Asked Questions
- How much does a tuning file cost?
- Trade prices are shown in the customer portal once you register. Supported delete options are included in the file price.
- Is there a subscription or minimum order?
- No. There is no subscription and no minimum order. You pay per file.
- Are Stage 1, Stage 2 and gearbox files the same price?
- Prices for each file type are shown in the customer portal. For requests outside the standard service, such as major hardware changes that need a custom development, contact support before ordering.
- How are WinOLS projects priced?
- WinOLS projects are bought with EVC credits inside WinOLS and are separate from the trade file service.